Terms of Service

Welcome to our shopping website. To protect your rights and confirm the contractual relationship, all users who apply for and use the services provided on this website (hereinafter referred to as “the Service”) shall read these Terms of Service carefully and agree to the following terms.

I. Customer Service and Rights & Obligations

1. We mainly provide the following services:
(1) Product sales and delivery services (including but not limited to):
  - A 14-day cooling-off period for all products (please note this is a cooling-off period, not a trial period)
  - Shopping promotions and rewards
  - Cash on Delivery
(2) Product pages may display a purchase quantity limit per item for your reference; in principle, we will ship within that limit.
(3) Shipping fee calculation will be stated on the website; if not specified, it will be covered by our company.
(4) Notifications regarding customer rights and benefits, including but not limited to product trials, lucky draws, service satisfaction surveys, or other member services added in the future.
(5) We may add, modify, or terminate the above services based on actual circumstances.

2. By completing the registration process on this shopping website, you are deemed to have acknowledged and fully agreed to all provisions of these Terms of Service.
In addition, when you use specific services on this website, you may be required to comply with other terms or relevant rules separately announced by this website; such announcements shall also form part of these Terms of Service.

3. If you are under the age of 20, you must have your legal guardian read, understand, and agree to all contents of these Terms of Service and any subsequent amendments before you may register or continue using the Service.
By using or continuing to use any service provided by this website, you represent that your legal guardian has read, understood, and agreed to all contents of these Terms of Service and any subsequent amendments.

4. Both the customer and this shopping website agree that electronic records/documents may be used as a means of expressing intent.

5. For any customer who violates laws and regulations, fails to comply with mutual agreements, or maliciously abuses the Service, we reserve the right to terminate the customer’s account and related services.

6. We reserve the right to amend these Terms at any time as needed and may notify customers of such changes via email, phone, or other appropriate methods.

7. For necessary service-related notices, we may use any contact method provided by the customer. If your contact information changes, you should update it at any time by logging into the website, notifying us by phone, or other means to ensure accuracy, timeliness, and completeness.
If messages sent by us cannot be received due to incorrect, expired information, or other reasons not attributable to us, such messages shall still be deemed duly delivered.

II. Customer Account, Password, and Security

1. When registering as a member through any of our channels, you should set up an account and password. You must provide true and complete personal information. If any false registration information is found, we may suspend or terminate your membership; if relevant laws are violated, we will pursue legal responsibility in accordance with the law.

2. You must keep your password properly and shall not disclose it or provide it to others for use. All actions performed using the same account and password will be deemed actions of the account holder, who shall bear legal responsibility accordingly.

3. If you discover or suspect that a third party has used your account or password, you should notify us immediately. Upon becoming aware, we will promptly suspend the processing and subsequent use of transactions related to that account; however, any legal liabilities that should have been borne before the notice will not be exempted due to such notice.

III. Customer Transactions

1. The product name, price, description, specifications, model, and other relevant information displayed on the product transaction page form part of the contract between you and our company.

2. You agree to place orders based on our mechanisms for confirming product quantity and price. We may, for reasonable reasons, refuse an order within two business days after the order is placed; however, if the customer has completed payment, the contract shall be deemed established.

3. To protect your rights, we provide a 14-day return/exchange guarantee. If you need to return or exchange a product, please refer to the return, exchange, and refund procedures stated in our Refund Policy.

IV. Payment-Related Rights

We offer multiple payment methods for you to choose from. For details, please refer to the payment method information in FAQs.

V. Customer Privacy Protection

1. With respect to the personal data you provide when registering or using the Service, we will collect, process, use, and protect it in accordance with our Privacy Policy.

2. Records generated during your use of the Service shall be subject to the data recorded in our service database. In the event of any dispute, the electronic records in our database shall serve as the basis for determination; however, this shall not apply if the customer can provide other evidence and prove its authenticity.

VI. Intellectual Property Rights

All content on this website, including but not limited to works, images, files, information, data, website structure, page layout, and web design, is legally owned by our company or other rights holders and is protected by intellectual property laws (including but not limited to trademarks, patents, copyrights, trade secrets, and proprietary technology). Without lawful authorization, no one may use, modify, reproduce, publicly broadcast, adapt, distribute, publish, publicly display, reverse engineer, or decompile such content.

If you wish to quote or reproduce any of the above website content, you must obtain prior written consent from our company or other rights holders in accordance with the law. Respecting intellectual property rights is your obligation. In case of violation, you shall be liable for damages to our company (including but not limited to litigation costs and attorney fees).

VII. Suspension or Interruption of Service

We will use reasonable methods and technologies generally accepted to maintain the normal operation of the Service. However, under the following circumstances, we may suspend or interrupt all or part of the Service:

1. Relocation, replacement, upgrade, protection, or maintenance of hardware and software equipment related to the Service.
2. Any violation of government regulations or these Terms of Service by the user.
3. Service stoppage or interruption due to natural disasters or other force majeure events.
4. Service stoppage or interruption due to other causes not attributable to our company.
5. Events beyond our control that result in incorrect display of Service information, or information being forged, tampered with, or deleted, causing system interruption or failure to operate normally.

VIII. Validity, Interpretation, and Inquiries

1. If any provision of these Terms of Service is wholly or partially invalid, it shall not affect the validity of the remaining provisions.
2. In the event of any ambiguity in these Terms of Service, the interpretation most favorable to the customer shall prevail.
3. If you have any questions regarding the Service, you may contact us via online customer service or customer service email.
4. The rights and obligations between the customer and our company shall be handled in accordance with internet norms, relevant regulations, and general practices.

If any statement or provision herein is not fully covered, we will, in good faith and in accordance with the principles of honesty, fairness, and mutual benefit, work together to find a solution.

Last updated: December 2025

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